08 Jul Top Four Things You Should Expect From Your Dental Lab
As a successful full-service dental lab, American Dental Designs consistently produces high-quality and affordable crowns, bridges, implants, and removables for our dentists. We understand you have a business to run and that your patients are your number one priority. That’s why it’s so important to choose a dental lab that’s willing to support your practice 110%.
Here are the top four things you should expect from your dental lab:
1.) Communication – We’ve all heard the phrase “Communication is key.” This is pertinent between the dental lab and your practice. From the moment you send your first case, your lab should be communicating with your office about specifics that may not be clear on your RX form, such as what products are needed, the impression provided, and any other details. A good dental lab communicates effectively. An even better one provides an RX form that’s clear so you can fill it out without any issues… which will prevent any unnecessary calls between the lab and your office. Click here to download our RX form.
2.) Trust – Trust is something that should never be broken between the dental lab and your practice. A good dental lab begins building that trust from the start. That includes honoring pricing and the quality of the products being produced. Customer service should be the dental lab’s top priority because that’s where the trust begins and continues as the business relationship grows.
3.) Support – It’s important for the dental lab to offer support in a variety of ways to your practice. As the field of dentistry evolves, so should the dental lab you work with. For example, if your practice prefers to send digital impressions, your dental lab should be invested in CAD/ CAM technology to accept them. When a dental lab makes this investment, it shows it’s keeping up with advancements that are driving the dental industry forward. Lab technicians should always be available to speak with you about your cases and offer their support as needed.
4.) Consistency – The dental lab you work with should always be consistent when it comes to quality and craftsmanship. It’s important the lab does quality checks of your cases to ensure the RX has been followed and there are no issues. You have high expectations. Your dental lab should too.
American Dental Designs is a full-service dental lab located in Montgomeryville, PA. We’ve been in business for more than 30 years. We understand it’s a trusted business partnership between the dental lab and your practice. Filling out RX forms completely is a start. But the communication doesn’t stop there. From the moment your case arrives at the lab, the communication continues with our customer service team then carries over to the experienced technician working on your case. We’re here every step of the way to ensure you receive the product as you’ve specified on your RX form.
Thinking of switching dental labs? We know it’s a big decision. American Dental Designs – Dental Lab makes the transition smooth for you and your practice. We provide communication, trust, support and consistency so you can focus on giving your patients the smiles they’ve always wanted. Call us today at 215-393-8330 or email us at email@example.com.